If you want to participate in gambling games using the Website, you must make a cash deposit. ROX Casino offers various payment methods. They include card payment (Visa, Mastercard, Maestro, etc. credit and debit cards), payment with electronic money (e-wallet accounts), mobile phone payment (from mobile phone) and other payment methods. Please contact our support service at firstname.lastname@example.org, to find out about the payment methods that are most suitable for your country of residence.
Please note that the minimum deposit amount is 50 roubles.
You acknowledge and agree that:
The money you deposit to your account is not of illegal origin;
You agree not to cancel any prior transactions, deny or cancel any payments made by you, which can cause a refund by the third party in order to avoid any legal liability.
You agree to deposit funds to your account only from the account/system and/or payment cards registered for Your name. The Company does not accept funds from third parties (friends, relatives, partners, spouses). If, during an inspection, we we find a violation of this condition, all your winnings will be confiscated and returned.
If it is necessary to conduct a bank transfer to return the funds to the rightful owner, all bank charges/fees shall be paid by the recipient.
We do not accept cash. The Company shall have the right to involve third parties for the processing of electronic payments and/or financial institutions for processing of both Your payments and payments to Your account. If the conditions of such third-party electronic payments processing organizations and/or financial institutions are consistent with these Terms, You are responsible for their observance.
You agree not to withhold previous transactions, not to cancel them, not to cancel any operations on depositing funds in your account and in any such case You undertake to return and compensate to us such unplaced funds, including any expenses incurred by us in the process of collecting your deposits.
The Company has the right to block your account, cancel the payments made and recover any amounts of winnings in the event any suspicious or fraudulent account replenishment are detected, including the use of stolen credit cards and/or other fraudulent activities (including any refunds or cancellations of payments) for the purpose of exchange between payment systems. We reserve the right to inform relevant authorities (including credit information agencies) of any fraud with payments or other illegal activities. We also have the right to attract collection agencies to return the money paid. The Company shall in no case be responsible for any unauthorized use of credit cards, whether their theft was reported or not.
We may at any time debit your account in favour of payment of debt to the Company.
You understand and agree that your account is not a bank account and, accordingly, it does not cover any insurance programs, guarantees, replenishments or other protection instruments within the framework of deposit insurance programs or bank insurance, as well as all sorts of similar insurance programs. No interest will be accrued on the funds deposited on your account. The Casino is not a financial institution and thus should not be treated as such.
Making a payment with your card, you agree that future payments using this card will be carried out in a single click, without having to re-enter your card details. This service is called 1-Click. Terms and Conditions for 1-Click service. You agree to pay for all the services and/or products or other additional services ordered by You on the Website, as well as to bear all additional costs (if necessary), including taxes, duties, etc. You are solely responsible for the timely conduct of all payments. You understand that the payment service provider only makes payments in the amount specified by the Website and is not responsible for payment of the aforementioned additional amounts by the Website user. After you click the "Payment" button, the payment shall be deemed processed and executed irrevocably. By clicking this button, you confirm that you will not be able to cancel a payment or require its withdrawal. By placing an order on the Website, you confirm that you are not breaching any laws in any state. Among other things, by accepting the provisions of these Terms (and/or the Terms and Conditions), you, as the holder of the payment card, confirm that you can use the services of the Website. To use the Website offering gaming services, You must provide legal confirmation that you have reached or exceeded the age of majority according to the legislation of Your country. Compliance with this rule is necessary for obtainment of opportunity to use the services of the Website. Starting to use the services of the Website, You assume the responsibility to respect the legislation of each State where You use of these services, and agree that the payment service provider shall not be liable for any illegal or unauthorized action. By agreeing to use the Website services You acknowledge and agree that any processing of Your payment is carried out by the payment service provider and in this case, you do not have a legal right to return the already purchased services and/or goods or other possibilities for cancellation of payment. In case you need to refuse using the service in favour of the next purchase of the service and/or goods, you can cancel the service within the capabilities of the User Account on the Website. The payment service provider is not responsible for the impossibility/failure to process data related to Your credit card, or for refusal, associated with the non-receipt of of authorization for payment using your credit card by the card-issuing bank. The payment services provider shall also not be responsible for the quality, amount, price of any services and/or goods offered to you or bought by you on the Website using your payment card. If you do not agree with the above terms, you can refuse to conduct payment and contact or support service.
You can request withdrawal of funds from your account at any time provided that any deposits, made into your account, have been checked for the absence of unacceptable actions, and no payment has been revoked or cancelled. Also, all the data and documents provided by You must be relevant and reliable at the time of creation of the application.
When you submit a withdrawal request, you must consider the following:
Your e-mail must be confirmed. All the fields of your Profile must be filled and contain precise and comprehensive data, as well as at least one real and valid phone number;
Funds must be withdrawn from the account to the same payment instrument (the same card, the same wallet, the same phone number, etc.) from which the deposit was made;
If the requested amount is equivalent to or exceeds 50,000 roubles, as well as in other cases that require validation, the Company shall conduct identification procedure, which is done by sending us a high-res copy or digital photo of your ID document (page with photo) (passport, ID card or other identity document). If you replenished your account using a plastic card, you should also send photos of its front and back sides. The first 6 and the last 4 digits of the card number must be clearly readable, while the remaining digits of the card number and the CVV/CVC code should not be visible (closed when photographing the card or painted over in a graphic editor, if you are the owner of an embossed card number, bear in mind that the same numbers should be covered both on the front and back sides).
When creating an application for payment, remember that there should not be uncompleted bonus games (free spins) on Your account. To withdraw funds, you must first play or cancel the active bonus rounds.
If the fund turnover, the aggregate bets on the account, is less than three times the size of the last deposit, the Company has the right to cancel the payment pending the fulfillment of the turnover conditions, or withhold from the player's account with the commission fee of 10% of the amount of the withdrawn money to compensate for the costs of implementation of the payment.
If a fraudulent scheme is identified, in which a player makes minimum deposits in order to evade playing the last large deposit, the Company has the right to request playing of the amount of deposits made since the last withdrawal of funds, and if there is no payment – from the first deposit.
The maximum amount for withdrawal depends on the payment method You decide to use. If the requested amount of withdrawal exceeds the limit of a particular payment system, the amount will be withdrawn in increments. Maximum payout per month is 5,000,000 roubles, except for cases settled with the Website administration. The Casino carries out payments not later than within 24 hours from the withdrawal request, except as specified below.
The Casino reserves the right to verify the identity of the player prior to payment and withhold it for the time necessary for such verification. In case of provision of false personal data the player can be refused the payment his account may be blocked. The player will be informed thereof by email.
If the withdrawn amount is higher than 50,000 roubles, the Company has the right to perform additional verification of gaming transactions for a period not exceeding 48 hours.
When ordering a payment, you agree that you have read theterms and conditions of the Yandex.Money service
and agree that the monetary obligation of the counterparty to the customer is executed by crediting the relevant amount to the electronic means of payment of the client in the Yandex.Money payment service.
The Casino cannot guarantee the successful conduct of card payments in all cases, because the card issuing banks can block or reject such transactions at its our discretion.
The internal operating currency of the Website is rouble. You will not be able to request payment in USD or EUR.
All current jackpot winnings are paid out in full in one payment subject to fulfillment of other conditions.